Problemas
for Completion Becky owns a coffee shop. She wants to figure out her custom retention rate for the first quarter (Q1). What is Becky's custor etention rate?Round to the nearest whole number. a. Customers at the end of Q1:250 b. Customers at the beginning Q1 : 225 c. New customers in Q1:35 d. Customer retention rate: __
Roztwór
Lorena
élite · Tutor durante 8 años
4.5
(215 Votos)
Respuesta
To calculate the customer retention rate, we can use the following formula:
Plugging in the values from the problem:- Customers at the end of Q1: 250- Customers at the beginning of Q1: 225- New customers in Q1: 35
First, subtract the new customers from the total customers at the end of Q1:
Next, divide this number by the number of customers at the beginning of Q1:
Finally, multiply by 100 to convert to a percentage:
Rounding to the nearest whole number:
So, Becky's customer retention rate for the first quarter (Q1) is approximately **96%**.