5. In case of a voided transaction, what is the proper procedure? A. Ignore the error B. Document the reason and get supervisor approval C. Simply start a new transaction D. Tell the customer to come back later

Question

5. In case of a voided transaction, what is the proper procedure? A. Ignore the error B. Document the reason and get supervisor approval C. Simply start a new transaction D. Tell the customer to come back later

Answer 1

The correct answer is B. Document the reason and get supervisor approval.In case of a voided transaction, it is important to document the reason for the void and obtain supervisor approval. This ensures that the void is properly recorded and that any necessary follow-up actions can be taken. Ignoring the error or simply starting a new transaction without proper documentation may lead to discrepancies in financial records and potential compliance issues. Telling the customer to come back later does not address the underlying issue and may result in customer dissatisfaction.

Problemas

5. In case of a voided transaction, what is the proper procedure? A. Ignore the error B. Document the reason and get supervisor approval C. Simply start a new transaction D. Tell the customer to come back later

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