Problemas
Document A Wumcrandum of Understanding QAVInocing Solutions (QAV)condicted a through aralyss dXV2 Esterprises (QQ) existing incicing processes and system QAV interviewed all relevant parties, documented the data flows within the system, and compled findings in a report that was submitted to KYZ stakeholders. XYZ reviewed the repot and provided feedack. CAV submithed a proposal to contract with XYZ to design, implement, and martain a customized invoicing system consistent with the client's requirements. Upon review of the proposal XYZ indeated its interest in moving forward with the development of a new invoicing solution to improve organizational coerators and gan a stronger competitive edge CAV will parther with XYZ to design an invoicing solution that will replace the current processes and system. In the next 30 days, QAV's design team will meet with XYZ's france and II departments to diffice the nequements for the new system. In the next 60 days,QaV will submit a drakt proposal for the future processes and system. __ Document B To All Team Leaders From: Ceo Perkins, II Systems Director Subject Qav Design Phase XVZ is putrening with CAV to create a new invocing solution to improve our organizational operations Qiv's work will be fully complant with all of our confidentiality and security policies. Our information security team has been instructed to grant their project team full access to our invocing system Any and all relevant dicumentation should be shared with QAY. As a leader, you play a pictal role in ersuring this project is successful. Your main role in the design phase will be to encourage and support your team's participation. Some employees may be invited to particgate on a tack foce to share their deas about improving our current system. Articpate that some employees may be skeptical of or resistant to change. If you have any concerns or articpate employees" meluctarce to particpate, please discuss this with your group's project sporsor. This week, the project sporsor for your grasp will be maching out to schedule a meeting with your team. This meeting will discuss the timeline for the design process, your involvement in the project, and what Next Thussday, I will hest a conference call to discuss the communications plan for this project. Since they have not yet been engaged in this effort, please do not share any details with clerts or vendors at this time. You will scalve additional notifications from both my team and ON as me work to define the requiements for the new system. You are a team leader with XYZ. A newly hired employee on your team was invited to participate cn the task foce.This employee is relictart to participate, believing she may be too inepenenced to provide useful insights Based on the documents shown, youshoud discuss this concen with A. the Qavdesign tearth B. yourgoup's project sporsor. c the IT Systems Drector. your entre team. E the nenty hired employee
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B. your group's project sponsor.
Explicación
## Step 1The problem presents a scenario where a team leader at XYZ is dealing with a newly hired employee who is reluctant to participate in a task force. The task force is part of a project to improve the company's invoicing system in collaboration with QAV.## Step 2The documents provided indicate that the project sponsor for each group is the person to contact if there are any concerns or if employees are reluctant to participate. This is stated in Document B, where it says, "If you have any concerns or anticipate employees' reluctance to participate, please discuss this with your group's project sponsor."## Step 3Given this information, the team leader should discuss the employee's reluctance with the project sponsor for their group. This is because the project sponsor is the person responsible for addressing such concerns.