Problemas
Question 12 (3 points) Which is NOT an example of active listening a Think about your response while the other person is talking b Ask questions C Acknowledge the other persons emotions d Give feedback
Roztwór
Jesús
veterano · Tutor durante 11 años
4.7
(331 Votos)
Respuesta
The answer is 'a'.
Explicación
## Step 1Active listening is a communication skill that involves fully focusing, understanding, responding, and then remembering what the other person is saying. It is a way to show that you are engaged in the conversation and that you value the speaker's thoughts and feelings.## Step 2Option a, "Think about your response while the other person is talking", is not an example of active listening. This is because active listening requires the listener to fully focus on the speaker and understand their message, rather than thinking about their own response while the speaker is still talking.## Step 3Option b, "Ask questions", is an example of active listening. By asking questions, the listener is showing that they are interested in the speaker's thoughts and are trying to understand them better.## Step 4Option c, "Acknowledge the other person's emotions", is also an example of active listening. By acknowledging the speaker's emotions, the listener is showing empathy and understanding, which are key components of active listening.## Step 5Option d, "Give feedback", is another example of active listening. By giving feedback, the listener is showing that they have understood the speaker's message and are providing constructive criticism or suggestions for improvement.