Problemas
3. Which of the following is a erusial step in closing a sale? A. Immediately starting the next transaction B. Thanking the customer and providing a receipt C. Ignoring customer questions D. Rushing through the transaction D. Print the receipt
Roztwór
Genoveva
élite · Tutor durante 8 años
4.1
(145 Votos)
Respuesta
The correct answer is B. Thanking the customer and providing a receipt is a crucial step in closing a sale.
Explicación
## Step 1The problem is asking us to identify the crucial step in closing a sale. The options provided are:A. Immediately starting the next transactionB. Thanking the customer and providing a receiptC. Ignoring customer questionsD. Rushing through the transaction## Step 2We need to evaluate each option based on its importance in closing a sale.## Step 3Option A, "Immediately starting the next transaction", is not a crucial step in closing a sale. It's more about the next step after the sale, not the closing process itself.## Step 4Option B, "Thanking the customer and providing a receipt", is a crucial step in closing a sale. It shows appreciation for the customer's purchase and provides them with a record of their transaction.## Step 5Option C, "Ignoring customer questions", is not a crucial step in closing a sale. In fact, it can lead to customer dissatisfaction and potential loss of future sales.## Step 6Option D, "Rushing through the transaction", is not a crucial step in closing a sale. It can lead to mistakes and potential loss of future sales.