Problemas
A customer has just purchased a box 4 point of magic tricks as a birthday gift for a friend's son . While the associate is wrapping the gift , the customer mentions that she is a bit concerned because she thinks the child may have trouble learning how to perform the magic tricks because he is just learning to read and the instructions manual may be difficult. What would be the associate's BEST reply? The box says that this toy is for children his age. I'm sure he'll be fine with the manual Would you like me to suggest some other gift items that would be more appropriate for a child who can't read well We carry a video available to demonstrate the tricks. I haven't totaled up your receipt yet. May I add that to your purchase Maybe the boy's parents could read the instructions to him until his reading improves and then he can practice the magic tricks on his own.
Roztwór
Elba
professionell · Tutor durante 6 años
4.5
(291 Votos)
Respuesta
The best reply would be: "Would you like me to suggest some other gift items that would be more appropriate for a child who can't read well?" This response shows empathy and understanding towards the customer's concern, and offers a practical solution to the problem.