Besides insurance and payment expectations, which of the following is another confirmation essential to help reduce workflow gaps? No-show and cancellation policies Operational hours Bring financial records Bring reading material

The question is asking about the essential confirmations that can help reduce workflow gaps in a business setting, besides insurance and payment expectations. The options provided are:<br /><br />1. No-show and cancellation policies: These are policies that dictate what happens when a client does not show up for an appointment or cancels. While they are important for managing client behavior, they do not directly address workflow gaps.<br /> <br />2. Operational hours: This refers to the specific times during which a business operates. Knowing the operational hours is crucial for planning and scheduling, which can help in reducing workflow gaps. Therefore, this is the correct answer.<br /><br />3. Bring financial records: While financial records are important for tracking payments and other financial transactions, they do not directly address workflow gaps.<br /><br />4. Bring reading material: This is generally not related to reducing workflow gaps and is more about client engagement or education.<br /><br />Therefore, the correct answer is "Operational hours".