QUESTION 5 of 10 : Which best describes "consultative selling"? C a) Using the latest research to redesign a floor plan b) Offering only one kind of each product c) Working with a customer to determine his or her needs

## Step 1<br />Consultative selling is a sales approach where the salesperson works with the customer to understand their needs and then provides solutions that meet those needs. This approach is different from traditional selling methods, where the salesperson focuses on the product or service they are selling, rather than the customer's needs.<br /><br />## Step 2<br />Looking at the options provided, we need to identify which one best describes consultative selling.<br /><br />## Step 3<br />Option a) describes using the latest research to redesign a floor plan. This is more related to business strategy or interior design, not consultative selling.<br /><br />## Step 4<br />Option b) describes offering only one kind of each product. This is more related to product selection or inventory management, not consultative selling.<br /><br />## Step 5<br />Option c) describes working with a customer to determine his or her needs. This is the definition of consultative selling, where the salesperson works with the customer to understand their needs and then provides solutions that meet those needs.