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Becky owns a coffee shop. She wants to figure out her custom
retention rate for the first quarter (Q1). What is Becky's custor
etention rate?Round to the nearest whole number.
a. Customers at the end of Q1:250
b. Customers at the beginning Q1 : 225
c. New customers in Q1:35
d. Customer retention rate: __"
for Completion Becky owns a coffee shop. She wants to figure out her custom retention rate for the first quarter (Q1). What is Becky's custor etention rate?Round to the nearest whole number. a. Customers at the end of Q1:250 b. Customers at the beginning Q1 : 225 c. New customers in Q1:35 d. Customer retention rate: __
Solución
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To calculate the customer retention rate, we can use the following formula:<br /><br />\[ \text{Customer Retention Rate} = \left( \frac{\text{Customers at the end of Q1} - \text{New customers in Q1}}{\text{Customers at the beginning of Q1}} \right) \times 100 \]<br /><br />Plugging in the values from the problem:<br /><br />- Customers at the end of Q1: 250<br />- Customers at the beginning of Q1: 225<br />- New customers in Q1: 35<br /><br />\[ \text{Customer Retention Rate} = \left( \frac{250 - 35}{225} \right) \times 100 \]<br /><br />First, subtract the new customers from the total customers at the end of Q1:<br /><br />\[ 250 - 35 = 215 \]<br /><br />Next, divide this number by the number of customers at the beginning of Q1:<br /><br />\[ \frac{215}{225} \approx 0.9556 \]<br /><br />Finally, multiply by 100 to convert to a percentage:<br /><br />\[ 0.9556 \times 100 \approx 95.56 \]<br /><br />Rounding to the nearest whole number:<br /><br />\[ \text{Customer Retention Rate} \approx 96\% \]<br /><br />So, Becky's customer retention rate for the first quarter (Q1) is approximately **96%**.
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