11. What is the benefit of using visual aids, like photos or color charts, during a consultation? a) It makes the consultation last longer b) It helps the client make more informed decisions about the service c) It distracts the client from the service d) It is only helpful for hair services

## Step 1<br />The problem is asking us to identify the benefit of using visual aids, such as photos or color charts, during a consultation. The options provided are:<br />a) It makes the consultation last longer<br />b) It helps the client make more informed decisions about the service<br />c) It distracts the client from the service<br />d) It is only helpful for hair services<br /><br />## Step 2<br />We need to evaluate each option based on the potential benefits of using visual aids in a consultation.<br /><br />## Step 3<br />Option a) suggests that visual aids make the consultation last longer. However, the use of visual aids does not necessarily extend the duration of a consultation.<br /><br />## Step 4<br />Option b) suggests that visual aids help the client make more informed decisions about the service. This is a plausible benefit as visual aids can provide a clearer understanding of the service being offered.<br /><br />## Step 5<br />Option c) suggests that visual aids distract the client from the service. This is not a benefit, but rather a potential downside of using visual aids.<br /><br />## Step 6<br />Option d) suggests that visual aids are only helpful for hair services. This is not accurate as visual aids can be beneficial in a variety of services, not just hair services.