Question 24 __ also known as tact is the ability to deliver truthful, even sometimes critical or difficult, messages in a kind way. Receptivity Diplomacy Integrity Sensitivity Question 25 A combination of understanding, empathy compassion, responsiveness and acceptance can best be described as __ professionalism sensitivity stability diplomacy 1 pts 1 pts

## Step1<br />For question 24, we need to identify the term that best describes the ability to deliver truthful, even sometimes critical or difficult, messages in a kind way. The options provided are Receptivity, Diplomacy, Integrity, and Sensitivity.<br />## Step2<br />The term 'Diplomacy' is the most appropriate choice as it refers to the ability to manage negotiations and relationships in a tactful and effective manner. This aligns with the description given in the question.<br />## Step3<br />For question 25, we need to identify the term that best describes a combination of understanding, empathy, compassion, responsiveness, and acceptance. The options provided are Professionalismitivity, Stability, and Diplomacy.<br />## Step4<br />The term 'Sensitivity' is the most appropriate choice as it refers to the ability to perceive and respond to feelings and emotions, which aligns with the description given in the question.