Problemas

3. Which of the following is a erusial step in closing a sale? A. Immediately starting the next transaction B. Thanking the customer and providing a receipt C. Ignoring customer questions D. Rushing through the transaction D. Print the receipt
Solución
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Genovevaélite · Tutor durante 8 años
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The correct answer is B. Thanking the customer and providing a receipt is a crucial step in closing a sale.
Explicar
## Step 1<br />The problem is asking us to identify the crucial step in closing a sale. The options provided are:<br />A. Immediately starting the next transaction<br />B. Thanking the customer and providing a receipt<br />C. Ignoring customer questions<br />D. Rushing through the transaction<br /><br />## Step 2<br />We need to evaluate each option based on its importance in closing a sale.<br /><br />## Step 3<br />Option A, "Immediately starting the next transaction", is not a crucial step in closing a sale. It's more about the next step after the sale, not the closing process itself.<br /><br />## Step 4<br />Option B, "Thanking the customer and providing a receipt", is a crucial step in closing a sale. It shows appreciation for the customer's purchase and provides them with a record of their transaction.<br /><br />## Step 5<br />Option C, "Ignoring customer questions", is not a crucial step in closing a sale. In fact, it can lead to customer dissatisfaction and potential loss of future sales.<br /><br />## Step 6<br />Option D, "Rushing through the transaction", is not a crucial step in closing a sale. It can lead to mistakes and potential loss of future sales.
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