Brayden is making eye -contact, nodding his head and leaning forward. Brayden is using back-channel cues indicate he is listening. True False Question 32 (3 points) McKenzie is behaving like she is listening, but she really isn't listening McKenzie is engaging in what type of listening? Narcissistic listening Distorted listening Pseudo-listening Eavesdropping Question 33 (3 points) Communication skills are essential to building lasting relationships. True False

## Step1<br />For the first question, we need to determine if Brayden is using back-channel cues to indicate that he is listening. Back-channel cues are non-verbal signals that show the listener's engagement and understanding. These can include eye contact, nodding, and leaning forward. Brayden's actions of making eye contact, nodding his head, and leaning forward are all examples of back-channel cues, which indicate that he is actively listening.<br /><br />## Step2<br />The second question asks us to identify the type of listening McKenzie is engaging in. McKenzie is behaving as if she is listening, but in reality, she is not. This type of listening is known as pseudo-listening. Pseudo-listening is when someone pretends to listen but does not actually pay attention to what the speaker is saying.<br /><br />## Step3<br />The third question is a statement about the importance of communication skills in building lasting relationships. Communication skills are indeed essential in building lasting relationships. They allow individuals to express their thoughts and feelings clearly, understand others, and resolve conflicts effectively.