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A customer has just purchased a box 4 point of magic tricks as a birthday gift for a friend's son . While the associate is wrapping the gift , the customer mentions that she is a bit concerned because she thinks the child may have trouble learning how to perform the magic tricks because he is just learning to read and the instructions manual may be difficult. What would be the associate's BEST reply? The box says that this toy is for children his age. I'm sure he'll be fine with the manual Would you like me to suggest some other gift items that would be more appropriate for a child who can't read well We carry a video available to demonstrate the tricks. I haven't totaled up your receipt yet. May I add that to your purchase Maybe the boy's parents could read the instructions to him until his reading improves and then he can practice the magic tricks on his own.

Problemas

A customer has just purchased a box 4 point
of magic tricks as a birthday gift for a
friend's son . While the associate is
wrapping the gift , the customer
mentions that she is a bit concerned
because she thinks the child may have
trouble learning how to perform the
magic tricks because he is just
learning to read and the instructions
manual may be difficult. What would
be the associate's BEST reply?
The box says that this toy is for children his
age. I'm sure he'll be fine with the manual
Would you like me to suggest some other gift
items that would be more appropriate for a
child who can't read well
We carry a video available to demonstrate the
tricks. I haven't totaled up your receipt yet.
May I add that to your purchase
Maybe the boy's parents could read the
instructions to him until his reading improves
and then he can practice the magic tricks on
his own.

A customer has just purchased a box 4 point of magic tricks as a birthday gift for a friend's son . While the associate is wrapping the gift , the customer mentions that she is a bit concerned because she thinks the child may have trouble learning how to perform the magic tricks because he is just learning to read and the instructions manual may be difficult. What would be the associate's BEST reply? The box says that this toy is for children his age. I'm sure he'll be fine with the manual Would you like me to suggest some other gift items that would be more appropriate for a child who can't read well We carry a video available to demonstrate the tricks. I haven't totaled up your receipt yet. May I add that to your purchase Maybe the boy's parents could read the instructions to him until his reading improves and then he can practice the magic tricks on his own.

Solución

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Elbaprofessionell · Tutor durante 6 años
expert verifiedVerificación de expertos
4.5 (291 votos)

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The best reply would be: "Would you like me to suggest some other gift items that would be more appropriate for a child who can't read well?" This response shows empathy and understanding towards the customer's concern, and offers a practical solution to the problem.
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